Frequently Asked Questions
Welcome to the ‘building for our future’ FAQ section. These pages are designed to answer questions you may have regarding the project or your order.
What is Building for our future?
‘Building for our future’ is made up of personalised engraved bricks for all fans.
Any image of the proposed design on the website is a representation only and a final design will be determined by the number of donations.
Why is it being created?
To mark the club’s 135th anniversary, Hull Kingston Rovers and the Hull KR Community Trust have teamed up to give supporters the chance to literally etch their name into history at KCOM Craven Park.
Who can buy Bricks?
Building for our future is open to all. We welcome support for the project be it local or from around the world. Each fan is as important to us as the next and we encourage all fans to be a part of this project.
How do I activate my E-voucher?
To activate your brick, have your Activation code from your E-voucher ready and go to the home page of this website (http://www.briconomicsadmin.com/projects/30-hullkrwall/). On the Home Page go to ‘Activate your Gift Card. On the Activation page enter your Code (found on the front of your E-voucher) and select Redeem. You will then enter your personalised inscription on-line. You will also be able to add a replica or upgrade your purchase.
When activating my purchase can I upgrade or buy a replica?
You can buy as many stones as you like in addition to stone purchased with the E-voucher. You can buy a replica/s or more stones and a replica, or indeed another E-voucher. If the order exceeds the amount paid for the E-voucher the balance must be paid by credit or debit card.
Where can I buy an E-voucher?
E-vouchers are available on line at https://www.hullkrwall.co.uk
What can I buy?
You can choose from two superb quality ceramic stones or a clay tile.
You can also purchase E-vouchers on line, this will be sent to you via an email attachment at the point of purchase. NB: the message you enter on your E-voucher is a personal greeting to the recipient NOT the inscription on the brick. Keep your E-voucher safe as you do not receive anything in the post.
You can only buy bricks, stones, and E-vouchers for http://www.briconomicsadmin.com/projects/30-hullkrwall/ on this website.
Please see http://www.briconomicsadmin.com/projects/30-hullkrwall/ for full details and prices
N.B. Unfortunately, we are unable to provide accents (acute or grave) over lettering due to the type of English language set in the engraving process employed. A REPLICA of your purchased brick, which can only be ordered with purchase of the original brick.
mybrickcard™ /E-Voucher Purchases
Can only be redeemed at https://www.hullkrwall.co.uk/.
mybrickcard™ has no cash redemption value and is not transferable or assignable.
- If the order exceeds the amount paid for the mybrickcard™/ E-Vouchers and hence the value of the activation card, the balance must be paid by credit or debit card.
- Any remaining funds on the mybrickcard™/ E-Vouchers are not redeemable. The activation codes will expire 12 months from the date of purchase, or as notified on https://www.hullkrwall.co.uk/.
- All [storeDomain l standard booking terms and conditions apply.
- mybrickcard™/ E-Vouchers and activation codes cannot be used in conjunction with any other promotion.
- No responsibility will be accepted for lost, stolen, or damaged mybrickcard™ /E-Vouchers activation codes and such mybrickcard™ /E-Vouchers shall not be refunded.
Only mybrickcard™ purchased through authorised channels will be redeemable. mybrickcard™ purchased through non-authorised channels may be de-activated
What are replicas?
A replica is a personal copy of the Brick you have purchased - to keep, for your own home, office, garden or to give as a personal gift. These Bricks are exact copies of the original brick installed in Building for our future and can only be purchased when purchasing an original Brick. *Replicas can only be delivered to UK addresses.
You can use your replica in many ways:
- Build it into your house
- Add it to the garden rockery
- Put it on the mantel piece
- Build it into your drive
- Use it as a paperweight
- Build it into your patio
How much can I say in my message?
Each line can have 15 characters including spaces and punctuation. You can use upper and lower case letters.
Are the letters painted on top?
No, the letters are engraved into the stone to make the lettering more hardwearing.
What can I have engraved on my brick?
Any message or dedication you wish (if it is polite, 15 characters per line, spaces & punctuation included). We reserve the right to refuse any messages we consider to be inappropriate.
Ideas for brick messages:
Support the Club!
Remember a great supporter!
Celebrate a birthday!
Congratulate your favourite player!
Can I change my message after I have placed my order?
You will be sent an E-mail confirmation to which your E-certificate will be attached. Please take a few moments to check your inscription. If it is incorrect or you would like to make any changes there will be instructions in your confirmation email of how to do so, you can change this as many times as you like until you confirm order inscription or up to ten days after you have place your order after which time no further amendments are allowed.
When are they being installed?
The bricks will be installed approx. three times a year, cut of dates and installation dates (subject to weather conditions and home fixtures) will be displayed on the ‘Next Installation’ section of the home page of http://www.briconomicsadmin.com/projects/30-hullkrwall/.
How long will the Bricks last?
The Bricks will last indefinitely. The manufacturer will provide a 10-year guarantee on the brick and 3 years on the lettering.
When will I receive my replica?
Replicas will be delivered to the address you gave us when you placed your order and we aim for these to be dispatched within 30 days of the purchased brick being installed in Building for our future.
It is your responsibility to update your details on your account on http://www.briconomicsadmin.com/projects/30-hullkrwall/, we cannot be responsible for replicas delivered to an old address and a surcharge will apply to re-deliver.
How many Bricks can I order?
As many as you like online.
How do I pay for the brick(s) or E-voucher?
Online: With credit/debit card - VISA, MASTERCARD, DELTA, MAESTRO, SWITCH
Can I choose my location?
No, the Bricks will be laid on a first come first laid basis as the Building for our future progresses. Each Brick will be laid in the next available spot.
What is on the E-certificate?
The E-certificate includes the inscription on the brick and the bricks’ unique reference number. The E-certificate does not include the purchaser's name. Please note: you will not be able to change your inscription after the ten-day cooling off period. The E-certificate can be printed and given as a gift or kept as your own personal memento. Only your chosen inscription will show on the E-certificate, if you have chosen a product with the club crest this will not be on the E-certificate but will be engraved into the stone.
You can log back into your account and request a new E-certificate at any time.
Contacting Briconomics Ltd
You can contact Briconomics Ltd. whether to trace your order or for any other reason by emailing Briconomics Ltd. at email@example.com. In all instances, please be ready to supply relevant information which Briconomics Ltd. will require from you to identify your order - Purchasers name, order reference or brick reference (from your certificate) and date of purchase, without this information we may be unable to trace your order. We aim to respond to all emails within 72 hours (normal office hours only)